Authentication Issue

February 24, 2009 in Server Status by admin  |  Comments Off on Authentication Issue

Smile suffered an issue with the authentication system for email users. The issue was intermittent, and not all users were affected. The problem was isolated and repaired by noon pacific time, and authentication returned to normal. A very small number of users experienced issues with Outlook and were receiving errors. Deleting the account in Outlook and recreating it resolved the issue.

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