2025-02-03 @ 10:30PM: We will be performing infrastructure maintenance this evening (February 3rd, 2025) which will result in downtime for our primary website and a small sub-set of users, beginning at 11PM until 7AM on February 4th, 2025. We apologize for the disruption and will get things back up and running sooner if possible. This will …
2018-08-09 — Smile: We’ve just built a new server to handle our Legacy SmileMail Platform. We will be performing on-going maintenance over the course of the next 72 hours to repair delivery issues for mailing lists, forwards/aliases, as well as rebuilding the Dovecot mailbox indexes to resolve current issues with webmail and email clients not properly …
**UPDATE — 2018-08-08 @ 11:32PM: We’ve completed the setup of the new mail system to host legacy clients. 99% of the domains have been restored, and we are currently performing a couple of post-migration tasks that will resolve any issues you may experience regarding messages not appearing in webmail or your email clients. Since the infrastructure …
Read more “Legacy SmileMail Email, Webmail, Managemail currently offline”
We’ve received numerous complaints regarding duplicate emails being received. We are aware of the issue and working on a resolution. During the power outage we experienced at the datacenter last Thursday morning, we lost our primary email gateway server — which has created an extra load on the backup email gateway server. At this time …