Smile News

Smile Customer Portal Maintenance

December 19, 2015 in Scheduled Maintenance, Smile News by admin  |  No Comments

We will be performing maintenance on the Customer Portal/Billing Site today (12/19/2015), between the hours of 4PM and 6PM.

During this time our billing system will be unavailable – please check back for status updates.

Thank you,

Smile Support Team

 

 

UPDATE: 12/19/2015 @6PM — We’ve completed system maintenance and migrated our billing system/Customer portal to a brand new server! Please let us know if you experience any issues.

Billing System Upgraded

September 6, 2015 in Smile News by admin  |  No Comments

Good news, folks! Smile has upgraded our billing system to the latest version, and rolled out a new look to our client area. This is more of a temporary face-lift while we continue to update things on the backend and prepare for the launch of our new unified website.

The next step will be moving the entire billing system to a new and improved server platform.

Stay tuned!

Thanks,

Smile Support Team

Infrastructure Improvements

September 3, 2015 in Smile News by admin  |  No Comments

We are excited to announce that Smile Global is hard at work phasing out our legacy servers, and moving our core services to a brand new infrastructure. This has started with email migration to our new and improved mail system — which has some pretty neat features we know you will enjoy. Namely, all management related to your email service can be done from the new webmail interface (including spam filtering, mailbox/forwarding administration, deleted message recovery, and large file storage!)

Customers with their own domain name currently hosted by Smile can expect to hear from us soon regarding scheduling a time to migrate you to the new platform. Once completed you will have your own custom webmail URL (http://webmail.yourdomain.com)

We’ve also began migrating customer websites to the latest and greatest version of our Web Hosting Control Panel on brand new hardware.

A few other upcoming improvements to expect:
1. DNS Control Panel — Integration with our Portal/Billing system –Coming Soon!
2. New look and simplified website — Consolidation of billing.smileglobal.com + smileglobal.com –Coming Soon!

Stay tuned for updates!

-Smile Global Team

Status site being rebuilt

October 21, 2012 in Smile News by admin  |  Comments Off on Status site being rebuilt

We’ve been recovering from a hardware failure on a leased server, which hosted our status site and several other Uncomplicated.net customer websites. Our development team is in the process of rebuilding our status site and integrating it with our primary website.

Please check back for more updates at a later date.

Thanks,
Smile Support Team

System Status

Web

Online

Email

Online

SmileMail

Online

DNS

Online

Customer Portal

Online
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    Smile Customer Portal Maintenance

    We will be performing maintenance on the Customer Portal/Billing Site today (12/19/2015), between the hours of 4PM and 6PM. During this time our billing system will be unavailable – please check back for status updates. Thank you, Smile Support Team     UPDATE: 12/19/2015 @6PM — We’ve completed system maintenance and migrated our billing system/Customer …

    Billing System Upgraded

    Good news, folks! Smile has upgraded our billing system to the latest version, and rolled out a new look to our client area. This is more of a temporary face-lift while we continue to update things on the backend and prepare for the launch of our new unified website. The next step will be moving …

    Infrastructure Improvements

    We are excited to announce that Smile Global is hard at work phasing out our legacy servers, and moving our core services to a brand new infrastructure. This has started with email migration to our new and improved mail system — which has some pretty neat features we know you will enjoy. Namely, all management …

    Status site being rebuilt

    We’ve been recovering from a hardware failure on a leased server, which hosted our status site and several other Uncomplicated.net customer websites. Our development team is in the process of rebuilding our status site and integrating it with our primary website. Please check back for more updates at a later date. Thanks, Smile Support Team