June 22, 2010 in Smile News by admin  |  Comments Off on

Smile discovered an intermittent issue with the POP that caused some clients to time out when trying to connect to receive mail. The problem has been corrected, and mail is working normally again.

Thanks to the customers that submitted trouble tickets at http://billing.smileglobal.com/

Posted in Smile News.

Comments are closed.

System Status

Web

Online

Email

Online

SmileMail v2.0

Online

DNS

Online

Customer Portal

Online
  • Recent News

    PrevNext
    Smile Customer Portal Maintenance

    We will be performing maintenance on the Customer Portal/Billing Site today (12/19/2015), between the hours of 4PM and 6PM. During this time our billing system will be unavailable – please check back for status updates. Thank you, Smile Support Team     UPDATE: 12/19/2015 @6PM — We’ve completed system maintenance and migrated our billing system/Customer …

    Billing System Upgraded

    Good news, folks! Smile has upgraded our billing system to the latest version, and rolled out a new look to our client area. This is more of a temporary face-lift while we continue to update things on the backend and prepare for the launch of our new unified website. The next step will be moving …

    Infrastructure Improvements

    We are excited to announce that Smile Global is hard at work phasing out our legacy servers, and moving our core services to a brand new infrastructure. This has started with email migration to our new and improved mail system — which has some pretty neat features we know you will enjoy. Namely, all management …

    Status site being rebuilt

    We’ve been recovering from a hardware failure on a leased server, which hosted our status site and several other Uncomplicated.net customer websites. Our development team is in the process of rebuilding our status site and integrating it with our primary website. Please check back for more updates at a later date. Thanks, Smile Support Team