Additional Spam Filtering

Aug 3, 2009 We have done some additional testing and have eliminated the primary issues with the additional spam filtering servers, and we are now offering this service to domain customers at no additional charge as an optional service. Please see ourknowledge base for more information. July 29 2009 – We have removed the additional …

Upstream Router Replacement

06-20-09 12:02 AM — The router replacement is complete in Seattle, and full redundancy has been restored to the network. Other routers in the network have been upgraded, and the system is back to 100%. This should be the end of the short internet outages we’ve seen over the last week or two. If you …

POP and IMAP Server Outage

Smile’s POP and IMAP server had a complete hardware failure today. Once we identified that the issue was hardware related, we brought the secondary server online. No mail was lost during the outage, however the date on some mail processed right after the spare server came up was incorrect, as the server was processing mail …

Spam Filter Update

We’ve started running the new graylisting system on the secondary mail server, and the early results are very promising. You should see a reduction in the amount of spam coming in starting Sunday morning and hopefully continuing through the week. If things go well, we’ll be implementing additional servers, and apply them to the primary …