Over the last couple of weeks, we’ve been seeing a large spike in the amount of spam hitting our servers. At one point, we were seeing one spam filter tagging or deleting 2 to 3 messages a second. While the news is touting the environmental impact of spam, and the work to remove it, we’re …
Smile experienced an issue with Real Time Blacklists which caused a delay in incoming mail. While some mail came through in a timely manner, many emails were delayed. The servers are now churning through the queue and should have all mail delivered shortly. Some mail may be delayed further, depending on the sending mail server. …
Smile Internet, like most mail providers, rely on a group of organizations that monitor spammers and maintain a list of bad addresses that spammers send spam through. One of these organizations was dsbl.org which recently discontinued service. Today, (March 11) they took their servers offline. This caused a problem for the Smile mail servers, where …
Smile suffered an issue with the authentication system for email users. The issue was intermittent, and not all users were affected. The problem was isolated and repaired by noon pacific time, and authentication returned to normal. A very small number of users experienced issues with Outlook and were receiving errors. Deleting the account in Outlook …