Memory Failure

One of Smile’s primary mail servers experienced a memory failure this evening. The memory was replaced and the server came back online normally. Our spam filters and mx servers continued to receive mail, and no mail was lost.

Internet Slow Down

Smile Internet, and a number of other providers in the Seattle area are seeing an internet service slow down. We are working to move our connectivity completely to our secondary circuit and should have that completed shortly. We will update this page as more information becomes available. Update: The router that was causing the slowdown …

New Spam Filter

Spam continues to be our #1 issue on a day to day basis here at Smile. The volume of spam keeps growing, and recently has been overwhelming our spam filters. Last week we brought our newest spam filter online, and we are seeing less spam getting through, and mail is getting through the filters faster. …

Web Server Slow Down

Yesterday one of Smile’s web servers saw a considerable slow down, at times, the server was unable to answer occasionally. We started troubleshooting and found it was a problem with a WordPress blog site, that appeared to be getting attacked from a site in China. We disabled the site, and brought the server back to …