3/10/2016 @ 11:53AM: We are currently experiencing issues with our legacy email cluster. Support Engineers are working on the issue and hope to have it addressed shortly. Thank you for your patience, Smile Global UPDATE 3/10/2016 @1:16PM: This issue has been resolved. We apologize for the lengthy downtime. There was corruption in one of …
We will be performing maintenance on the Customer Portal/Billing Site today (12/19/2015), between the hours of 4PM and 6PM. During this time our billing system will be unavailable – please check back for status updates. Thank you, Smile Support Team UPDATE: 12/19/2015 @6PM — We’ve completed system maintenance and migrated our billing system/Customer …
We will be performing maintenance and upgrading our billing system tonight (12/11/2015), between the hours of 10PM and 12AM. During this time our billing system may be unavailable – please check back for status updates. Thank you, Smile Support Team
Good news, folks! Smile has upgraded our billing system to the latest version, and rolled out a new look to our client area. This is more of a temporary face-lift while we continue to update things on the backend and prepare for the launch of our new unified website. The next step will be moving …