Somehow the “bad week” of last week has extended into a 10 day marathon of problems. Hopefully the DoS attack of this morning will put a close to an extraordinary number of unrelated and unforeseen problems that we’ve gone through this week. In a nutshell, we’ve seen equipment failures at our data center, fiber outages, …
Early this morning, we were alerted to some slowing on our network. We were able to access all of the servers, but access from some of our testing sites was slow. We contacted our data center and began working with them to troubleshoot the issue. We found that a link in Seattle appeared to be …
This evening we brought up a new DNS server outside our Bellingham network, which will allow Smile to continue serving DNS if there is a problem at the data center. We’re working on additional redundancies. We had a few minutes of downtime while we attempted to move to a faster circuit. There was a problem …
Smile has scheduled a maintenance period for Tuesday June 5, from 11:00pm – 1:00 am Pacific Time US (-0700). We will be moving back to our primary internet circuit. We anticipate less than 15 minutes of downtime during this period.