Server Status – All mail servers are up and running normally at this time. The mail servers are quite busy with the backlog, but we are monitoring closely and they appear to be processing mail quickly. We are still working through all of the issues. At this point, there with our offsite monitoring system and …
Smile experienced a serious mail server issue this morning. In addition our paging and alert system did not provide alerts. The mail system is repaired, and we are working through our alerting system. This is unacceptable to us here at Smile, and we sincerely apologize. We will be posting more information here as it becomes …
Some circuits at our data center lost power for a short period on the inside of the UPS system. The outage may have been human error. Our servers came up when the power was restored.
One of Smile’s primary mail servers experienced a memory failure this evening. The memory was replaced and the server came back online normally. Our spam filters and mx servers continued to receive mail, and no mail was lost.