Spam continues to be our #1 issue on a day to day basis here at Smile. The volume of spam keeps growing, and recently has been overwhelming our spam filters. Last week we brought our newest spam filter online, and we are seeing less spam getting through, and mail is getting through the filters faster. …
Early this morning, we were alerted to some slowing on our network. We were able to access all of the servers, but access from some of our testing sites was slow. We contacted our data center and began working with them to troubleshoot the issue. We found that a link in Seattle appeared to be …
This evening we brought up a new DNS server outside our Bellingham network, which will allow Smile to continue serving DNS if there is a problem at the data center. We’re working on additional redundancies. We had a few minutes of downtime while we attempted to move to a faster circuit. There was a problem …
Smile Internet has prided itself on our high level of uptime over the years. We have worked with our data center partners to provide you high quality Internet services at affordable prices. Our data center is a telco grade facility, with full battery backup and a natural gas generator, redundant Internet connections, FM200 fire suppression, …