Scheduled Maintenance

Legacy SmileMail Platform Maintenance

August 9, 2018 in Scheduled Maintenance by admin  |  Comments Off on Legacy SmileMail Platform Maintenance

2018-08-09 — Smile: We’ve just built a new server to handle our Legacy SmileMail Platform. We will be performing on-going maintenance over the course of the next 72 hours to repair delivery issues for mailing lists, forwards/aliases, as well as rebuilding the Dovecot mailbox indexes to resolve current issues with webmail and email clients not properly displaying the contents of mailboxes.

If you encounter any other email-related issues in the next few days, please let us know and we will work with you to get the issue promptly resolved.

Smile Customer Portal Maintenance

December 19, 2015 in Scheduled Maintenance, Smile News by admin  |  No Comments

We will be performing maintenance on the Customer Portal/Billing Site today (12/19/2015), between the hours of 4PM and 6PM.

During this time our billing system will be unavailable – please check back for status updates.

Thank you,

Smile Support Team

 

 

UPDATE: 12/19/2015 @6PM — We’ve completed system maintenance and migrated our billing system/Customer portal to a brand new server! Please let us know if you experience any issues.

Smile Customer Portal/Billing System Maintenace

December 11, 2015 in Scheduled Maintenance by admin  |  Comments Off on Smile Customer Portal/Billing System Maintenace

We will be performing maintenance and upgrading our billing system tonight (12/11/2015), between the hours of 10PM and 12AM.

During this time our billing system may be unavailable – please check back for status updates.

Thank you,

Smile Support Team

Billing System Maintenance + Upgrade

September 6, 2015 in Scheduled Maintenance by admin  |  No Comments

We will be performing maintenance and upgrading our billing system today (Sunday, September 6th, 2015) between the hours of 1:30pm and 4pm.

During this time our billing system may be unavailable – please check back for status updates.

Thank you,

Smile Support Team

System Status

Web

Online

Email

Online

SmileMail v2.0

Online

DNS

Online

Customer Portal

Online

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