Smile Infrastructure Maintenance

2025-02-03 @ 10:30PM: We will be performing infrastructure maintenance this evening (February 3rd, 2025) which will result in downtime for our primary website and a small sub-set of users, beginning at 11PM until 7AM on February 4th, 2025. We apologize for the disruption and will get things back up and running sooner if possible. This will …

Legacy SmileMail Platform Maintenance

2018-08-09 — Smile: We’ve just built a new server to handle our Legacy SmileMail Platform. We will be performing on-going maintenance over the course of the next 72 hours to repair delivery issues for mailing lists, forwards/aliases, as well as rebuilding the Dovecot mailbox indexes to resolve current issues with webmail and email clients not properly …

Smile Customer Portal Maintenance

We will be performing maintenance on the Customer Portal/Billing Site today (12/19/2015), between the hours of 4PM and 6PM. During this time our billing system will be unavailable – please check back for status updates. Thank you, Smile Support Team     UPDATE: 12/19/2015 @6PM — We’ve completed system maintenance and migrated our billing system/Customer …

Smile Customer Portal/Billing System Maintenace

We will be performing maintenance and upgrading our billing system tonight (12/11/2015), between the hours of 10PM and 12AM. During this time our billing system may be unavailable – please check back for status updates. Thank you, Smile Support Team