We are currently experiencing problems with one of our Email servers and are working to get it back online as quickly as possible. These problems began at roughly 5PM PST – and we are working to get the problem taken care of promptly.
UPDATE: As of 6:30PM PST Email Service has been restored on Q2. We apologize for the unexpected downtime and the inconvenience it may have caused you.
The good news, however is that we installed a brand new drive into the problematic server and implemented an additional layer of redundancy to prevent problems like this from happening again.
Thank you for your patience,
Smile Support Team