We’ve also been notified that there was a problem with our voicemail during this outage, and there was no outgoing message.
We certainly apologize for “dropping off the face of the earth”.
Service is restored
Aug 17 5:00pm Pacific Time: The data center found that someone at the Seattle Internet Exchange building had moved all of their redundant power supplies to the same power source and that power source failed.
The resulting power issues caused a problem with a router, which required onsite personnel to repair.
There may be intermittent service for the next hour while they finish making final adjustments to the routers.
Status Update
We received an update from the technicians in Seattle. There was an issue with a bank of UPS’s. When it was resolved the primary router did not come up normally. They are working on bringing that router up and service will be restored shortly.
seattle
Our data center has contractors in seattle, and technicians from the data center are in route.
The president’s Seattle is not helping transportation.
