Smile’s Primary Mail sever experienced occasional short interruptions in service, which became service effecting early on January 12. We dispatched technicians to the data center and repaired the server. Below are the service updates. Update 01-12-10 6:29 AM — The server is performing normally, and we believe this has resolved the issue. If you have …
Aug 3, 2009 We have done some additional testing and have eliminated the primary issues with the additional spam filtering servers, and we are now offering this service to domain customers at no additional charge as an optional service. Please see ourknowledge base for more information. July 29 2009 – We have removed the additional …
06-20-09 12:02 AM — The router replacement is complete in Seattle, and full redundancy has been restored to the network. Other routers in the network have been upgraded, and the system is back to 100%. This should be the end of the short internet outages we’ve seen over the last week or two. If you …
Smile’s POP and IMAP server had a complete hardware failure today. Once we identified that the issue was hardware related, we brought the secondary server online. No mail was lost during the outage, however the date on some mail processed right after the spare server came up was incorrect, as the server was processing mail …