Power Outage
Some circuits at our data center lost power for a short period on the inside of the UPS system. The outage may have been human error. Our servers came up when the power was restored.
Memory Failure
One of Smile’s primary mail servers experienced a memory failure this evening. The memory was replaced and the server came back online normally. Our spam filters and mx servers continued to receive mail, and no mail was lost.
Internet Slow Down
Smile Internet, and a number of other providers in the Seattle area are seeing an internet service slow down. We are working to move our connectivity completely to our secondary circuit and should have that completed shortly. We will update this page as more information becomes available. Update: The router that was causing the slowdown …
New Spam Filter
Spam continues to be our #1 issue on a day to day basis here at Smile. The volume of spam keeps growing, and recently has been overwhelming our spam filters. Last week we brought our newest spam filter online, and we are seeing less spam getting through, and mail is getting through the filters faster. …