We’ve restored service for all email and web hosting customers. Unfortunately, we lost a couple of servers during the power outage. However, these systems were slated to be replaced and decommissioned in the coming weeks, so this will certainly expedite this process. We will be rebuilding the failed hosts over the weekend and aggressively moving …
Read more “Smile Global Web/Email Services have been restored”
3/10/2016 @ 11:53AM: We are currently experiencing issues with our legacy email cluster. Support Engineers are working on the issue and hope to have it addressed shortly. Thank you for your patience, Smile Global UPDATE 3/10/2016 @1:16PM: This issue has been resolved. We apologize for the lengthy downtime. There was corruption in one of …
We will be performing maintenance on the Customer Portal/Billing Site today (12/19/2015), between the hours of 4PM and 6PM. During this time our billing system will be unavailable – please check back for status updates. Thank you, Smile Support Team UPDATE: 12/19/2015 @6PM — We’ve completed system maintenance and migrated our billing system/Customer …
We will be performing maintenance and upgrading our billing system tonight (12/11/2015), between the hours of 10PM and 12AM. During this time our billing system may be unavailable – please check back for status updates. Thank you, Smile Support Team