Good news, folks! Smile has upgraded our billing system to the latest version, and rolled out a new look to our client area. This is more of a temporary face-lift while we continue to update things on the backend and prepare for the launch of our new unified website. The next step will be moving …
We will be performing maintenance and upgrading our billing system today (Sunday, September 6th, 2015) between the hours of 1:30pm and 4pm. During this time our billing system may be unavailable – please check back for status updates. Thank you, Smile Support Team
We are excited to announce that Smile Global is hard at work phasing out our legacy servers, and moving our core services to a brand new infrastructure. This has started with email migration to our new and improved mail system — which has some pretty neat features we know you will enjoy. Namely, all management …
We experienced a major DDoS attack yesterday on our DNS Infrastructure which led to a number of issues for Smile Subscribers — including: 1. Slow webpage load times 2. Slow/intermittent email issues 3. The following sites were also unavailable during this time: smileglobal.com, status.smileglobal.com. and billing.smileglobal.com This issue has been addressed, and the vulnerable DNS …