We’ve been experiencing issues on one of our main email servers, which has caused an outage of webmail and other services. This is being addressed at this time and should be fully functional shortly. Please bear with us while we get things up and running again. Sorry for the inconvenience. Thanks, Smile Support Team
We’ve been recovering from a hardware failure on a leased server, which hosted our status site and several other Uncomplicated.net customer websites. Our development team is in the process of rebuilding our status site and integrating it with our primary website. Please check back for more updates at a later date. Thanks, Smile Support Team
The datacenter hosting our Plesk server has issued the following announcement, so we’d like to pass it along to our customers that have services hosted on this server. *Please Note: Smile’s Status server is also hosted on this server, which means that you will not be able to access this site while the server is …
We are currently experiencing problems with one of our webservers which hosts not only the billing/ticket system, but several customer websites. We are in the process of resolving it, and hope to have everything back up and running shortly. Sorry for the inconvenience. Thanks, Smile Support Staff UPDATE: as of 12:00 AM Thursday, December 29th, …