We are running a quick backup on our billing system prior to increasing the amount of RAM in the server. During this time the billing/ticketing system will be unavailable. The backup started at roughly 10:30 PM PST, and we don’t anticipate it taking any longer than 15 minutes. Thanks for your patience, Smile Support Staff …
We were having internet connectivity issues from 5 AM until roughly 8 AM PST this morning. The problem has been resolved and we apologize for the disruption. Please let us know if you have any further issues. Thanks, Smile Support Staff
It appears that our provider is having problems with their connection again. Please standby while the issue is addressed. We will let you know more as soon as we hear from them. Thank you for your patience, and once again sorry for the downtime. Smile Support Staff
We had a brief disruption in our internet service around 9:30 AM PST this morning, which was caused by one of our upstream providers. The issue has been taken care of and should not reoccur. We apologize for any inconveniences this may have caused you, and for not updating our status site sooner. Thanks, Smile …