Service has been restored

December 21, 2011 in Smile News by admin  |  Comments Off on Service has been restored

We were having internet connectivity issues from 5 AM until roughly 8 AM PST this morning. The problem has been resolved and we apologize for the disruption. Please let us know if you have any further issues.

Thanks,

Smile Support Staff

Another outage

December 21, 2011 in Smile News by admin  |  Comments Off on Another outage

It appears that our provider is having problems with their connection again. Please standby while the issue is addressed. We will let you know more as soon as we hear from them.

Thank you for your patience, and once again sorry for the downtime.

Smile Support Staff

Brief network outage this morning

December 20, 2011 in Smile News by admin  |  Comments Off on Brief network outage this morning

We had a brief disruption in our internet service around 9:30 AM PST this morning, which was caused by one of our upstream providers. The issue has been taken care of and should not reoccur.

We apologize for any inconveniences this may have caused you, and for not updating our status site sooner.

Thanks,

Smile Support Staff

Primary Mail Server — Update

November 25, 2011 in Smile News by admin  |  Comments Off on Primary Mail Server — Update

We’ve fixed the problem with our Primary Mail Server. Please let us know if you have any further problems.

Smile Support Staff

System Status

Web

Online

Email

Online

SmileMail v2.0

Online

DNS

Online

Customer Portal

Online

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