We’ve fixed the problem with our Primary Mail Server. Please let us know if you have any further problems. Smile Support Staff

We’re currently having minor technical difficulties with our Primary Mail Server, which is causing user’s passwords to be rejected. Please bear with us as we fix the issue. Should be back up shortly. Sorry for the inconvenience. Smile Support Staff

You may have noticed that there was an outage of our billing/ticket system today. We were making some modifications to the firewall on the billing server to grant access to another server for monitoring purposes, and it looks like the wrong set of firewall rules got enabled, preventing web access to the site. We apologize …

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Our two primary gateway mail servers were having some issues earlier today, which caused some delays in mail delivery. One of the servers went down for a brief period of time, during which the mail began to queue up on the other gateway as it was slowly being processed. We’ve fixed the problem, both gateways …

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