Scheduled Maintenance on our Plesk Server

January 1, 2012 in Smile News by admin  |  Comments Off on Scheduled Maintenance on our Plesk Server

The datacenter hosting our Plesk server has issued the following announcement, so we’d like to pass it along to our customers that have services hosted on this server. *Please Note: Smile’s Status server is also hosted on this server, which means that you will not be able to access this site while the server is down.

Please be advised that our staff will be performing necessary Virtuozzo Linux upgrades and service container maintenance on hardware nodes currently operating one of our virtual servers on Sunday, January 1, 2012 starting at 7:00 PM ET.

The maintenance window is scheduled between 7:00 PM and 11:59 PM ET. Software updates will require patching and rebooting hardware nodes. These updates are necessary to prevent unexpected issues with Parallels Virtuozzo and to insure that hardware nodes are secure and stable. These updates will also address the known server side backup issues that are occurring for some customers. No more than 20 minutes of downtime is anticipated for any virtual server.

Thank you for your understand.

Smile Support Staff

Posted in Smile News.

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