Over the past 10 days or so, we’ve received an order of new servers, and implemented a new primary spam filter. We are confident that this will resolve some of the missing mail issues that some users have reported. To keep from losing any mail, the new spam filter was set at a fairly liberal setting for filtering, so that more spam will squeak through, but very little mail will be unnecessarily tagged.
We’re updating and adjusting that server to be more restrictive, mark more spam, and we’re looking for a good balance between marking unwanted mail and letting wanted mail get through.
Please let us know, either with a trouble ticket, or email to support, how the filtering is working.