Some Messages Being Bounced

— Update Nov 11 5:30 pm Pacific Time We’ve been about to, we believe, successfully route around the outgoing mail issues. It appears that someone used their Smile account to send some number of spam messages, and we have been put on some blacklists. Some of the lists are considerably more helpful than others. They …

Spam Filter Updates

Over the past 10 days or so, we’ve received an order of new servers, and implemented a new primary spam filter. We are confident that this will resolve some of the missing mail issues that some users have reported. To keep from losing any mail, the new spam filter was set at a fairly liberal …

Data Center Outage

Our data center had an issue with a client, and we had reduced internet connectivity for a period of time today. They have things fixed and we’re all back to normal.

Spam Filter Update

Update: The queue on the primary gateway server is back to normal, but the secondary gateway is still processing it’s own queue. We have more reports of mail from overnight being delivered, however still can’t guarantee that all mail will be delivered. Update: we have reports of mail from over night being delivered, although we …