You may have noticed that there was an outage of our billing/ticket system today. We were making some modifications to the firewall on the billing server to grant access to another server for monitoring purposes, and it looks like the wrong set of firewall rules got enabled, preventing web access to the site. We apologize …
Our two primary gateway mail servers were having some issues earlier today, which caused some delays in mail delivery. One of the servers went down for a brief period of time, during which the mail began to queue up on the other gateway as it was slowly being processed. We’ve fixed the problem, both gateways …
Smile’s data center is experiencing an internet issue. We are in contact with them and they should have the issue resolved shortly.
— Update Nov 11 5:30 pm Pacific Time We’ve been about to, we believe, successfully route around the outgoing mail issues. It appears that someone used their Smile account to send some number of spam messages, and we have been put on some blacklists. Some of the lists are considerably more helpful than others. They …