Smile’s data center is experiencing an internet issue. We are in contact with them and they should have the issue resolved shortly.

— Update Nov 11 5:30 pm Pacific Time We’ve been about to, we believe, successfully route around the outgoing mail issues. It appears that someone used their Smile account to send some number of spam messages, and we have been put on some blacklists. Some of the lists are considerably more helpful than others. They …

Read more “Some Messages Being Bounced”

Over the past 10 days or so, we’ve received an order of new servers, and implemented a new primary spam filter. We are confident that this will resolve some of the missing mail issues that some users have reported. To keep from losing any mail, the new spam filter was set at a fairly liberal …

Read more “Spam Filter Updates”

Our data center had an issue with a client, and we had reduced internet connectivity for a period of time today. They have things fixed and we’re all back to normal.