For long time Smile customers, you’ll know that in the case of server issues we are usually quick to respond to outages and system problems. We maintain automatic onsite and off-site monitoring systems to alert our technicians 24 hours a day, 7 days a week of any system issues. Smile recently changed service providers for …
Server Status – All mail servers are up and running normally at this time. The mail servers are quite busy with the backlog, but we are monitoring closely and they appear to be processing mail quickly. We are still working through all of the issues. At this point, there with our offsite monitoring system and …
Smile experienced a serious mail server issue this morning. In addition our paging and alert system did not provide alerts. The mail system is repaired, and we are working through our alerting system. This is unacceptable to us here at Smile, and we sincerely apologize. We will be posting more information here as it becomes …
We’ve had a few people asking about our spam filtering lately, and the volume of spam, both marked and unmarked that customers are receiving. Below is an example of just one of the ways spammers try to get mail to your email account. The list below is directly from the mail log of one of …