Spam filtering changes

We recently made a few changes to our Spam filtering service… We have been notified by several customers that some mail has been incorrectly identified (false-positive) as spam or unwanted email. We are addressing those issues as soon as we are informed of the problem. If you a noticing legitimate email being marked as spam, …

Email Server Outage

We are currently experiencing problems with one of our Email servers and are working to get it back online as quickly as possible. These problems began at roughly 5PM PST – and we are working to get the problem taken care of promptly. UPDATE: As of 6:30PM PST Email Service has been restored on Q2. …

Secondary mail server drive replacement

Q2 Mail Server – RAID array drive replacement Date – 01/13/2013 09:30 – 01/13/2013 12:30 Affecting System – Q2 Email Server | Priority – High | Last Updated– 01/13/2013 09:45 Scheduled We are replacing a failed harddrive on our Q2 email server – our goal is to keep service online during this process, however there is a slight chance that …